In order to enable the manual statistics update in Awstats, you should edit the following file:
tmp/awstats/awstats.yourdomain.com.conf (substitute yourdomain.com with your domain)
Look for the following line:
AllowToUpdateStatsFromBrowser=0
and change it to:
AllowToUpdateStatsFromBrowser=1
This option is enabled by default on hosting accounts on servers for Awstats availble in cPanel.
If you are having stats problems with your website, ask our support for assistance.
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