Articles

 Basic security guidelines for the shared hosting server

  Make sure your local computer is safe. For this purpose use reliable updated antivirus...

 How can I check my quota and bandwidth limits/usage?

The statistics for your account's disk space and bandwidth usage are available in your cPanel,...

 How do I backup my website?

The easiest way to backup your website is by doing so via CPanel. By logging into CPanel, you...

 How do I make sub-domains?

There are many reasons why you may want to create a sub-domain, you could create someone a small...

 How to access cPanel

In order to access your cPanel first try logging in your W-H Hosting Client Area -> My...

 How to access my email accounts?

You can try one of the following options: 1. Login to your cPanel, select email accounts and...

 How to change the language for cPanel

By default all accounts come with the English language pack in cPanel. We don't recommend...

 How to have a fresh start of my account?

In order to have a fresh start with your account follow these steps:1. First delete all your...

 I am receiving security warnings when I try to access my cPanel area

You may receive security warnings when accessing your cPanel through: Â...

 I can't access cPanel. What could cause this problem?

The main reason is you have a firewall blocking the port that cPanel is set to. That may our...

 My cPanel does not accept my password

In case your cPanel password is not accepted, you can try resetting it. You will may log in...

 My redirection set from cPanel shows an error

When having problems with such redirections, log in your cPanel, go to the File Manager and...

 What is Fantastico De Luxe?

Fantastico De Luxe is the leading autoinstaller for cPanel servers. With more than 10.000...

 What is Softaculous?

Softaculous is the leading Auto Installer having 394 great scripts, 1115 PHP Classes and we are...

 What is the difference between parked, addon, and subdomains?

An addon domain is a fully functional domain that can be created from your cpanel. Once it's...

 What is the max file size I can upload through cPanel’s File Manager?

There is no limitation set for the maximum file size which you can upload with cPanel's File...

 Where do I go to login to my cpanel control panel?

Please follow the URL provided in your activation email, then go to...

 cPanel is slow! How to make cPanel faster?

Some users experience slowness with the new cPanel x3 (sg) theme. This is because it has many...

 Awstats Stats Explained

The Awstats tool provides very useful information about the visits on your website. In this...

 How to access my website statistics?

You can access your website statistics from cPanel where you will see a box called Visitor Stats....

 How to enable the manual statistics update within Awstats

In order to enable the manual statistics update in Awstats, you should edit the following...

 My website Stats are not updated

The users' web statistics on servers are updated every night. This update may be delayed by high...

 cPanel does not allow me to add the last dot when entering new MX records

When you use the cPanel MX entry tool for adding custom MX records to your domain name, the final...